Swallow Your Pride

Financial advisers took a hit from the 2008 meltdown of the markets.  Many investors, finding fault with their advisers’ lack of prescience or actual handling of their investments during the crisis, decided they could do just as well managing their own investments––and they ditched their advisory firms.   So far their results probably haven’t been […]

Free Webcast Today! 11:00am – Noon ET: “What Is Our Risk If We Cut Too Deep In Our Workforce?”

Today from 11:00am to Noon ET, Sandi Claudell will present a free live webcast. In all businesses there is a certain demand on resources to produce a certain amount of results in a given window of time. Building a car to meet customer demand, answering help lines so no one waits too long or drops […]

Free Webcast This Thursday: “What Is Our Risk If We Cut Too Deep In Our Workforce?”

On Thursday, January 20, 2010, Sandi Claudell will present a free live webcast. In all businesses there is a certain demand on resources to produce a certain amount of results in a given window of time. Building a car to meet customer demand, answering help lines so no one waits too long or drops off […]

The Flash Crash

Last May 6, the Dow Jones Industrial Average made a rapid series of inexplicable drops, and, in fact, in one five-minute period fell more than 500 points.  Then, just as inexplicably, the market recovered.  The causes of the so-called Flash Crash remained mysterious until September, when the SEC issued a report on the rapid fluctuation […]

The Summit Looms!

There’s an important event coming up in just a few short weeks–"Profit through Process," the IQPC Lean Six Sigma summit.  The summit is an almost week-long conference in Orlando, January 17 through January 20. IQPC has rounded up about 800 experts to deliver their knowledge, insights, and often inspiration to the folks who attend.   These […]