Quantitative Risk Management

Having talked in previous posts as to why it’s important, and today how accessible it is for any size of organisation to adopt a healthy approach to risk, I’ll now take you through my top ten tips on how you can maximize your risk management programme:

1. Get buy-in
Risk management is not an optional extra. It is a business critical tool that is an asset and an integral part of the project. The company culture must be developed to embrace QRM (quantitative risk management) and DMU (decision making under uncertainty) in order that everyone understands their benefits and therefore accepts the need for them.

2. Get budget
Business tools cost money, but managing risk is an investment - not an overhead – and must be regarded as such. Allocating resource and making it a formal business process should be seen as an insurance policy.  Not only will it help organisations make better decisions that will save them money in the long term but, by identifying potential risks and adverse events, it can protect them against unexpected costs in the future.

3. Get words
As with any organisational change, it is essential that everyone is clear on the new processes. Therefore a common risk language – or 'glossary' – needs to be developed to avoid misunderstanding and to ensure a consistent approach to QRM and DMU.

4. Get numbers
Qualitative assessment is essential, but numbers are more powerful – for example the percentage chance of meeting a deadline or budget. Monte Carlo simulation random sampling provides the margin of error for a venture and is a good way to illustrate the consequences of different courses of action. Risk management experts must ensure everyone understands these figures, and accepts them.

5. Get structure
Managing risk in order to make better-informed decisions requires an appropriate organisational structure. Individuals and groups need clearly defined roles, and must then each take responsibility for their own area of expertise.

6. Get lateral
Every organisation has risks that it deals with on a daily basis and which must therefore be factored in to the decision-making model. However, no enterprise operates in isolation, so other external variables must be included. For example, even a small rise in fuel costs could have a major effect on revenues if raw materials need transporting long distances.

7. Get perspective
Political, cultural and social risk factors can be explored by involving all stakeholders.  Investing time and money in consultation and research ensures that businesses have a clear idea of the complete environment in which they operate, and therefore minimise the chances of products and services failing.

8. Get reporting
Risks, and the management of them, must be reviewed regularly – and the programme amended if necessary. This requires a regular reporting process, in which risks are clearly identified and prioritised.

9. Get with it
Being risk aware does not mean being risk averse. Businesses should guard against rigidly adhering to 'the way we've always done it' approach, instead keeping up-to-date, learning new tricks and not being afraid to be bold.  Although risky on the surface, these tactics prevent being left behind – much of the potentially uncertainty can also be removed with QRM and DMU.

And finally…

10. Get it documented
Back up the commitment to a thorough QRM and DMU programme with documentation. This validates the budget and buy-in requested at the start. And it’s good for business – organisations this thorough are guaranteed a competitive edge.

Craig Ferri
EMEA Managing Director of Risk & Decision Analysis

It’s clear that the financial crisis has exposed a number of failings in the practice of risk management. In my last post I talked about the relevance risk analysis and the disciplines of ‘quantitative risk management’ (QRM) and ‘decision making under uncertainty’ (DMU) are to all sizes of organisations, be it large or small. 

However, how accessible are these disciplines to the average size business across the globe today?

With the need to make more informed decisions more pressing by the day, thankfully QRM and DMU and now far more accessible than ever before.  Traditionally systems tended to be expensive, enterprise-based applications targeted at large companies who were prepared to spend considerable time, money and human resources.  The result was an all-singing, all-dancing product which often ended up underused due to confusion on the part of the very employees who were supposed to make it work.

Steady increases in computer processing have given the desktops of today as much power as the high-end servers of a few years ago, meaning that risk analysis and management is now an achievable goal for businesses of all sizes.  Palisades @RISK and Decision Tools Suite software are such desktop risk and decision analysis tools – working within Microsoft Excel and therefore being accessible to a large number of users.

‘Monte Carlo Simulation’, a technique originally conceived by scientists working to develop the atomic bomb as part of the Manhattan Project, is an inherent part of @RISK, a cornerstone of the Suite.  It enables users to introduce uncertainty into their previously static spreadsheets, which lets them look at things in a probabilistic, rather than a deterministic way.  In layman’s terms, this means that rather than companies and individuals making decisions based on estimates or best guesses, they can see all the potential outcomes to a venture – and how likely these scenarios are to occur.

For many companies this significantly improves the decision-making process.  Firstly it requires a change in the methodology of employees responsible for assessing risks and opportunities and secondly for the first time employees have a tool which allows them to communicate their recommendations to management or colleagues in a transparent and standardised way.  Equally, being able to look at scheduling risk in a probabilistic and quantitative sense allows for the allocation of labour and resources in a way which minimises slack and wastage whilst maximizing ROI.

So, it would seem that the new ‘risk management’ language that is starting to develop in the workplace and being taught to a new generation of managers on MBA courses should be welcomed.  With the accessibility of the technology available to assist them, we need to make sure that organisations do more than just pay lip service to QRM and DMU if they are to reap the rewards.

In my next blog I’ll be giving you the my top ten tips to adopting a health approach to risk, that will help businesses of all sizes maximize their risk management programmes.

Craig Ferri
EMEA Managing Director of Risk & Decision Analysis

The recent turbulence in the global economy has projected the word ‘risk’ into many everyday conversations, both commercial and personal: the unacceptable risks taken by fund managers which led to the collapse of major financial institutions; companies risking bankruptcy as a result of recession; the risk of people losing their jobs – and potentially their homes; and so on. 

As a result there is also increased talk of risk analysis, which in turn has brought disciplines known as ‘quantitative risk management’ (QRM) and ‘decision making under uncertainty’ (DMU) firmly into the business zeitgeist.  But for many small to mid-size companies, QRM and DMU are still regarded as something of a dark art and one that is not relevant to their day-to-day activities.

The truth is, that in boom or recession businesses make decisions every day – each with an associated level of risk.  Much of this decision making is undertaken by looking into the issues facing a business, putting some numbers on them to calculate their impact, and then mitigating or allowing sufficiency contingency in the event that things go wrong.

Examining business decision-making in detail shows us that most businesses could benefit from making the link to risk analysis, and from there taking a more strategic approach to the discipline. Cost estimation, budgeting, cash flow forecasting, operational risk assessments, sales forecasting – in fact any part of a business where there is uncertainty can all be made more robust and meaningful.

Recession has brought the idea of QRM to the forefront of business owners’ minds.  Essentially it is a valuable aide to making better, more informed decisions where the amount of uncertainty on which they are based is known. 

Risk analysis is no longer a dark art, but in today’s economic climate, is an essential part of the business decision-making process, no matter what size the organisation.

In my next blog we’ll look what technology is available today that will help businesses making better decisions now and in the future.

Craig Ferri
EMEA Managing Director of Risk & Decision Analysis

The scientific method for management is growing in popularity because it allows for organizational decisions—whether by business or government—to be formulated under more rigorous considerations. The quantitative approach to risk and decision making, with tools such as Palisade’s DecisionTools Suite, is one method for making management decisions with the aid of data and science.

In contrast, traditional ad hoc methods, whether for day-to-day operations management or  monumental management decisions, are being exposed as amateur approaches. We’ve seen so many companies, governments, and economies in trouble as artificial pillars of value have crumbled. Risk assessment was devalued, ignored, or applied haphazardly. 

The challenge for accurate decision making remains. In the presence of uncertainty and unknowns (lack of information), the scientific method for management decision-making allows for more defendable decisions. Sensitivity and scenario analyses in the context of probabilistically-defined Monte Carlo models can be applied to paint a picture of where an organization sits in an apparent asteroid field of risk.

The practice of quantitative risk management and decision making has been widely adopted in the U.S., the U.K. and many parts of the western world, and now the Chinese government has planted the seed. We’re seeing examples of the “Scientific Method for Management” in leading companies such as CNPC and Sinopec as a new wave of protocol in China. Statistical software that is able to help with decision making under uncertainty will play a large part in helping to implement better decision making in the future.

Mark Meurisse
Managing Director, Palisade Asia-Pacific Pty Ltd.